Delivery Info

I'll keep this short and sweet! We have all seen the price of petrol lately, and it doesn't seem to be getting any lower any time soon. We want to assure every single one of you that we absorb the vast majority of the cost when it comes to shipping your food to your door. We do however have to charge a small fee to make sure we keep the lights on!

Shipping costs are calculated by postcode zones and are as follows. You can check for your postcode below to see which zone you fall in to! We try to keep this list up to date as best we can, however if you dont see your postcode here you can always try to enter your address at the checkout and that will confirm for you. If you'd like to completely nerd-out you can scroll further down to read our full shipping policy.

We deliver to the following local postcodes:

Newcastle: 2267, 2278, 2280, 2282, 2283, 2284, 2285, 2286, 2287, 2289, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300, 2302, 2303, 2304, 2305, 2306, 2307, 2308, 2322 - DELIVERED EVERY MONDAY

Immediate Surrounds: 2262, 2263, 2264, 2265, 2267, 2281, 2320, 2321, 2323, 2324 (Heatherbrae, Millers Forest & Raymond Terrace ONLY), 2325, 2326, 2327, 2283 - DELIVERED EVERY MONDAY

Extended Surrounds: 2250, 2251, 2256, 2257, 2258, 2259, 2260, 2261, 2325 - DELIVERED VIA COLD COURIER EVERY THURSDAY

Sydney & Wollongong: all postcodes (may be subject to change due to the reach and availability of our delivery partner) - SYDNEY DELIVERY EVERY WEDNESDAY, WOLLONGONG DELIVERY EVERY FRIDAY

Canberra: all postcodes (may be subject to change due to the reach and availability of our delivery partner) - DELIVERY EVERY FRIDAY

Melbourne Metro: all postcodes (may be subject to change due to the reach and availability of our delivery partner) - DELIVERED VIA COLD COURIER EVERY MONDAY

Our delivery fees are as follows:

Newcastle

  • Minimum order $100. all orders - $5

Immediate Surrounds

  • Minimum order $100. all orders - $10

Extended Surrounds

  • Minimum order $100. all orders - $20

Sydney

  • Minimum order $100. all orders - $20 delivery

Wollongong

  • Minimum order $100. all orders - $20 delivery

Canberra

  • Minimum order $120. all orders - $25 delivery

Melbourne metro

  • Minimum order $130. all orders - $32 delivery

SHIPPING POLICY

MEAL DELIVERY

Due to the nature of our product and delivery capacity at this time, our meal delivery service is only available to people living within Newcastle NSW, Central Coast NSW, Maitland NSW, Sydney NSW, Wollongong NSW, Melbourne VIC and some surrounding areas. Additional areas may be available soon. Please contact us via email (newysupplyco@gmail.com) to ensure that delivery is available to your area, otherwise your order may not be able to be fulfilled. 

Extra delivery costs may be incurred for orders outside of these areas if it is possible to do so. Please see above for delivery areas (postcodes) and the corresponding rate.

​Orders are not accepted via phone or email and will need to be placed via our online store.

By placing an order, you agree that:

  • you are at least 18 years old; and
  • you are resident in one of the service areas (or have contacted us for an alternate arrangement)

We deliver at varied times throughout the day and on set days depending on your location. This is subject to change, but currently we deliver on:

  • Monday with most deliveries being received by 2pm depending on location and the delivery run for that day for local areas
  • Wednesday for Sydney with some orders being received as late as 9pm depending on the run for that day with our delivery partner
  • Friday for Wollongong with some orders being received as late as 9pm depending on the run for that day with our delivery partner

Orders must be placed by midnight Sunday for delivery next day (local areas), Wednesday (Sydney), Thursday (Lower Central Coast), Friday (Wollongong) and the following Monday (Melbourne Metro). All food will be delivered to your door in an insulated box, but should be unpacked into the freezer as soon as possible. 

All orders require authority to leave. If you will not be home please leave specific delivery instructions on the checkout page for our delivery drivers to follow. Ownership of the goods will transfer to you once we have delivered to your nominated address. While we will try our best, we cannot commit to a specific delivery window or other requests (particularly for those orders delivered by our courier partner).

You must promptly advise us of any changes to your information provided to us as at the checkout via email - newysupplyco@gmail.com

Changes to address details and/or delivery instructions for our food deliveries must be communicated before the weekly cut-off the week prior to the delivery date.